Privacy policy


3.1 You must not misuse this website. You will not: commit or

encourage a criminal offence; transmit or distribute a virus or any

other material which is malicious, technologically harmful, in breach

of confidence or in any way offensive or obscene; hack into any aspect

of the Service; corrupt data; cause annoyance to other users; infringe

upon the rights of any other person's proprietary rights; send any

unsolicited advertising or promotional material, commonly referred to

as "spam"; or attempt to affect the performance or functionality of any

computer facilities of or accessed through this Website. Breaching

this provision would constitute a criminal offence under the Computer

Misuse Act 1990. GLAMZAM will report any such breach to the relevant

law enforcement authorities and disclose your identity to them. We will

not be liable for any loss or damage caused by a distributed

denial-of-service attack, viruses or other technologically harmful

material that may infect your computer equipment, computer programs,

data or other proprietary material due to your use of this website or

to your downloading of any material posted on it, or on any website


4.1 The intellectual property rights in all software and content made

available to you on or through this website, remains the property of

GLAMZAM and are protected by copyright laws and treaties. All such

rights are reserved by GLAMZAM. You may store, print and display the

content supplied solely for your own personal use. You are not

permitted to publish, manipulate, distribute or otherwise reproduce, in

any format, any of the content or copies of the content supplied to

you or which appears on this website nor may you use any such content in

connection with any business or commercial enterprise.


5.1 By placing an order you are offering to purchase a product on and

subject to the following terms and conditions. All orders are subject

to availability and confirmation of the order price.

5.2 Dispatch times may vary according to availability and any

guarantees or representations made as to delivery times are limited to

mainland UK and subject to any delays resulting from postal delays or

for uncontrollable forces which we will not be responsible. Please see

our Delivery Charges notice for further information.

5.3 In order to contract with GLAMZAM you must be over 18 years of

age and possess a valid credit or debit card issued by a bank

acceptable to us.

5.4 GLAMZAM retains the right to refuse any request made by you. If

your order is accepted we will inform you by email and we will confirm

the identity of the party which you have contracted with. When placing

an order you undertake that all details you provide to us are true and

accurate, that you are an authorised user of the credit or debit card

used to place your order and that there are sufficient funds to cover

the cost of the goods. All prices advertised are subject to such



5.5 When you place an order, you will receive an acknowledgement

e-mail confirming receipt of your order: this email will only be an

acknowledgement and will not constitute acceptance of your order. A

contract between us will not be formed until we send you confirmation

by e-mail that the goods which you ordered have been dispatched to you.

Only those goods listed in the confirmation e-mail sent at the time of

dispatch will be included in the contract formed.


5.6 Whilst we try and ensure that all details, descriptions and

prices which appear on this Website are accurate, errors may occur. If

we discover an error in the price of any goods which you have ordered

we will inform you of this as soon as possible and give you the option

of reconfirming your order at the correct price or cancelling it. If we

are unable to contact you we will treat the order as cancelled. If you

cancel and you have already paid for the goods, you will receive a

full refund.

Delivery costs will be charged in addition; such additional charges

are clearly displayed where applicable and included in the ‘Total Cost’

at checkout.


5,7 Upon receiving your order we carry out a standard

pre-authorisation check on your payment card to ensure there are

sufficient funds to fulfil the transaction. Goods will not be

dispatched until this pre-authorisation check has been completed.

Your card will be debited once the order has been accepted.

All prices given on this website are in GBP. If purchasing from a

county outside of the UK, the bank that has issued your credit card

determines the exact exchange rate that you will pay, as you will

always be charged in Britsh Pounds on our website. Any custom fees,

taxes and duties are the sole responsibility of the customer.


5.8 Discount codes may from time to time be offered to account

holders; such codes may only be applied to purchases made through the

account in respect of which the discount code was offered and


Promotional discount codes - We may from time to time offer

promotional discount codes which may apply in respect of any, or

certain specified, purchases made though this website.

The conditions of use relating to any discount code will be specified

at the time of issue. All discounts apply to full price items only and

can only be used once per household.


6. The material displayed on this website is provided without any

guarantees, conditions or warranties as to its accuracy. Unless

expressly stated to the contrary to the fullest extent permitted by law

GLAMZAM and its suppliers, content providers and advertisers hereby

expressly exclude all conditions, warranties and other terms which

might otherwise be implied by statute, common law or the law of equity

and shall not be liable for any damages whatsoever, including but

without limitation to any direct, indirect, special, consequential,

punitive or incidental damages, or damages for loss of use, profits,

data or other intangibles, damage to goodwill or reputation, or the

cost of procurement of substitute goods and services, arising out of or

related to the use, inability to use, performance or failures of this

website or the Linked Sites and any materials posted thereon,

irrespective of whether such damages were foreseeable or arise in

contract, tort, equity, restitution, by statute, at common law or

otherwise. This does not affect GLAMZAM’s liability for death or

personal injury arising from its negligence, or for fraudulent

misrepresentation, misrepresentation as to a fundamental matter or any

other liability which cannot be excluded or limited under applicable



7. You may link to our home page, provided you do so in a way that is

fair and legal and does not damage our reputation or take advantage of

it, but you must not establish a link in such a way as to suggest any

form of association, approval or endorsement on our part where none


You must not establish a link from any website that is not owned by you.

This website must not be framed on any other site, nor may you create

a link to any part of this website other than the home page. We

reserve the right to withdraw linking permission without notice.


8. Except where expressly stated to the contrary all persons

(including their names and images), third party trade marks and images

of third party products, services and/or locations featured on this

website are in no way associated, linked or affiliated with GLAMZAM and

you should not rely on the existence of such a connection or



9. You agree to indemnify, defend and hold harmless GLAMZAM, its

directors, officers, employees, consultants, agents, and affiliates,

from any and all third party claims, liability, damages and/or costs

(including, but not limited to, legal fees) arising from your use this

Website or your breach of the Terms of Service.


10. PINK BOUTIQUE shall have the right in its absolute discretion at

any time and without notice to amend, remove or vary the Services

and/or any page of this website.


11. If any part of the Terms of Service is unenforceable (including

any provision in which we exclude our liability to you) the

enforceability of any other part of the Terms of Service will not be

affected all other clauses remaining in full force and effect.

So far as possible where any clause/sub-clause or part of a

clause/sub-clause can be severed to render the remaining part valid,

the clause shall be interpreted accordingly. Alternatively, you agree

that the clause shall be rectified and interpreted in such a way that

closely resembles the original meaning of the clause /sub-clause as is

permitted by law.


12. We operate a complaints handling procedure which we will use to

try to resolve disputes when they first arise, please let us know if

you have any complaints or comments.


13. If you breach these conditions and we take no action, we will

still be entitled to use our rights and remedies in any other situation

where you breach these conditions.


14. These terms and conditions are to be construed in accordance with

the laws of England and in the event of any dispute or claim

associated with these terms and conditions, that dispute or claim shall

be subject to the exclusive jurisdiction of the English courts.


15. The above Terms of Service constitute the entire agreement of the

parties and supersede any and all preceding and contemporaneous

agreements between you and GLAMZAM. Any waiver of any provision of the

Terms of Service will be effective only if in writing and signed by a

Director of GLAMZAM.


16. You can return any unwanted item to us for a refund up to 14 days

after purchase, provided it is in its original, unused condition, with

tags still attached and you the consumer have taken reasonable care of

the goods whilst in your possession. Unfortunately any items which are

found to have stains on the garment cannot be exchanged or refunded

unless they are faulty. We understand that you may wish to examine the

goods as you would when purchasing from a shop but we do request that

hygiene seals are not removed from garments and shoes are only tried

indoors. We recommend you obtain and keep a copy of your proof of

postage when returning items to us.

Please note that we cannot offer refunds on grooming products,

pierced jewellery or swimwear (if the hygiene seal has been removed)

for health and hygiene reasons. This may not apply if your item is

faulty or the product is of unsatisfactory quality. We do not cover

the cost of return postage unless items are found to be faulty. If you

have a query about a refund on an item you have purchased please


This policy was last modified on 14.05.2016