Delivery & Returns

You will be able to select your delivery method at our Checkout:

UK Delivery Options:
UK STANDARD:
Royal Mail 1st Class:
Usually takes 1-3 working day but can take up to 7 working days. Service not tracked.

UK SIGNED FOR:

Royal Mail 1st Class Signed For:

Usually takes 1-2 working day but can take up to 7 working days. Signature is required.

UK NEXT DAY:
Royal Mail Special Delivery:
Deliveries are made before 1pm next day. Order before 13:00 GMT and receive next working day (Monday-Thursday). Orders after 13:00 Thursday will be delivered on following Monday. Signature is required.

UK SATURDAY:
Royal Mail Special Delivery Saturday:
Order before 13:00 GMT on Friday to receive on Saturday. Orders after 13:00 Friday will be delivered on following Tuesday. Signature is required.

Europe Delivery Options:
EU STANDARD:
Royal Mail International Tracked or Signed:
Usually takes 5-10 working days or sooner. Tracked service provided when available. Signature is required.
EU EXPRESS:
Parcel Force Worldwide:
Usually takes 2-7 working days. Tracked service provided. Signature is required.

International Delivery:
ROW STANDARD:
Royal Mail International Tracked or Signed:
Usually takes 10-14 working days or sooner. Tracked service provided when available. Signature is required.
ROW EXPRESS:
Parcel Force Worldwide: Usually takes 2-10 working days. Tracked Service. Signature is required.

Depending on postage weights for international orders, we may request an extra postage payment.

Returns:

You may return your item/s back to us within 14 days of receipt for a refund provided it is in its original, unused condition.

We will issue a full refund excluding the original delivery charge, or exchange the item for a different size/colour if requested.

Please note we do not refund return postage costs.

Once we receive the return, it may take up to 3 working days to process your refund.

Please note that any unwanted items must be returned to Glamzam in a saleable condition.

Unfortunately any items which are found to have make-up stains on the garment or have been worn cannot, be exchanged or refunded unless they are faulty.

Check out our full Returns Policy for more details.

Please contact us before returning the item.

Please return items to the following address:

Glamzam
Unit 4050
Access Self Storage
592 London Road
TW7 4EY
Isleworth
UK